Terms & Conditions

Welcome to Homely MD (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, mobile applications, services, and any related content (collectively, the “Services”). By accessing or using Homely MD, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Services Overview

Homely MD provides healthcare-related services, which may include in-home medical care, telemedicine consultations, care coordination, and related digital tools. Services may vary by location and are subject to availability.
Important: Homely MD does not replace emergency medical services. In case of a medical emergency, call your local emergency number immediately.

2. Eligibility

You must be at least 18 years old to use our Services, or be using the Services under the supervision of a parent, legal guardian, or authorized caregiver. By using the Services, you represent that you have the legal capacity to enter into these Terms.

3. Medical Disclaimer

• Information provided through Homely MD is for general healthcare support and care delivery
purposes only.
• Telehealth services have inherent limitations and may not be appropriate for all conditions.
• Clinical decisions are made by licensed healthcare professionals based on their independent
medical judgment.
• Homely MD does not guarantee specific medical outcomes.

4. User Responsibilities

You agree to:

• Provide accurate, complete, and up-to-date information
• Use the Services only for lawful purposes
• Not misuse, disrupt, or interfere with the operation of the Services
• Safeguard your login credentials and notify us of any unauthorized access

You are responsible for all activities conducted through your account.

5. Appointments, Cancellations & Payments

• Appointment availability is not guaranteed and may change.
• Cancellations or rescheduling must be made within the timeframe communicated at booking.
• Late cancellations or no-shows may be subject to fees.
• Payment terms, pricing, and accepted payment methods will be disclosed at the time of booking.

Homely MD reserves the right to suspend services for non-payment.

6. Insurance & Billing

If applicable, Homely MD may facilitate insurance billing; however, coverage is determined solely by your insurance provider. You are responsible for any charges not covered by insurance, including copayments and deductibles.

7. Privacy & HIPAA Compliance

Your use of the Services is subject to our HIPAA Privacy Policy and Privacy Policy, which explain how we collect, use, and protect your personal and health information. By using Homely MD, you consent to these practices.

8. Intellectual Property

All content, trademarks, logos, software, and materials provided through Homely MD are the exclusive property of Homely MD or its licensors and are protected by applicable intellectual property laws.
You may not copy, modify, distribute, sell, or create derivative works without our prior written consent.

9. Prohibited Activities

You may not:

• Use the Services for fraudulent or unlawful purposes
• Attempt to gain unauthorized access to systems or data
• Upload malicious code or harmful content
• Impersonate any individual or entity
• Interfere with the care delivery process or provider-patient relationship

10. Third-Party Services & Links

The Services may include links to third-party websites or tools. Homely MD is not responsible for the content, policies, or practices of third-party services, and your use of them is at your own risk.

11. Limitation of Liability

To the fullest extent permitted by law, Homely MD shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services.
Our total liability for any claim shall not exceed the amount paid by you for the Services giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless Homely MD, its affiliates, employees, healthcare providers, and partners from any claims, damages, losses, or expenses arising from your misuse of the Services or violation of these Terms.

13. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, if you violate these Terms or if required by law.
Upon termination, provisions related to liability, indemnification, and governing law shall survive.

14. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Insert State/Country], without regard to conflict of law principles.
Any disputes arising under these Terms shall be resolved exclusively in the courts of [Insert Jurisdiction], unless otherwise required by law.

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Continued use of the Services after changes are posted constitutes acceptance of the revised Terms.

16. Contact Information

If you have questions about these Terms, please contact us: