Privacy Policy

Homely MD (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website, mobile applications, and services (collectively, the “Services”).

By using Homely MD, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

• Full name
• Email address
• Phone number
• Date of birth
• Address
• Payment and billing information
• Account login credentials

b. Health Information

If you receive healthcare services through Homely MD, we may collect health-related information, which may constitute Protected Health Information (PHI) under HIPAA. The use and disclosure of PHI are governed by our HIPAA Privacy Policy.

c. Automatically Collected Information

When you use our Services, we may automatically collect:

• IP address
• Device type and operating system
• Browser type
• Usage data and interaction logs
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:
• Provide, operate, and improve our Services
• Schedule appointments and deliver care
• Communicate with you regarding services, updates, or support
• Process payments and billing
• Comply with legal and regulatory requirements
• Maintain security and prevent fraud

3. Cookies & Tracking Technologies

Homely MD uses cookies and similar technologies to enhance user experience, analyze usage, and improve our Services. You may control cookie preferences through your browser settings; however, disabling cookies may affect functionality.

4. How We Share Your Information

We do not sell your personal information. We may share your information only as described below:

• With healthcare providers and care teams involved in your treatment
• With service providers who perform functions on our behalf
(e.g., payment processors, hosting providers)
• With insurance companies for billing purposes, where applicable
• To comply with legal obligations, court orders, or government requests
• To protect the rights, safety, or property of Homely MD, our users, or others

Any sharing of PHI is handled in accordance with HIPAA.

5. Data Security

We implement administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no system can be guaranteed to be 100% secure.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request corrections or updates to your information
• Request deletion of your personal data, subject to legal requirements
• Opt out of non-essential communications

For PHI-related rights, please refer to our HIPAA Privacy Policy.

8. Children’s Privacy

Homely MD does not knowingly collect personal information from children under the age of 13 without parental or legal guardian consent. If you believe we have collected such information, please contact us immediately.

9. Third-Party Links

Our Services may contain links to third-party websites or services. Homely MD is not responsible for the privacy practices or content of those third parties.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting the updated Policy. Continued use of the Services after changes indicates acceptance.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact: